TUCK - Shopping bag

Return and Refund Policy

Items purchased from bc2-design.com.au may be returned to our office for a full refund of the cost of the item if returned unused, in their original packaging and in saleable condition (at the full discretion of our teams) in 10 days. The cost of the item will be refunded to your account once the return has been received, associated freight fees will not be refunded.

Once your request has been received we will be in touch with instructions and address details, usually within 2 business days.

Orders will be processed and sent for dispatch the day they are placed, or the following business day for orders placed over the weekend. All delivery time frames are estimated, we cannot guarantee delivery within this time frame due to unforeseen circumstances. Estimated delivery time frames are as follows:

• Queensland : 1-2 business days. Additional 1-2 business days for delivery to rural properties.

• NSW : 1-2 business days. Additional 1-2 business days for delivery to rural properties.

• Victoria : 1-2 business days. Additional 2-3 business days for delivery to rural properties.

• ACT : 1-2 business days. Additional 2-3 business days for delivery to rural properties.

• South Australia : 1-2 business days. Additional 3-4 business days for delivery to rural properties.

• Western Australia : 1-2 business days. Additional 6-7 business days for delivery to rural properties.

• Northern Territory : 1-2 business days. Additional 5-6 business days for delivery to rural properties.

• Tasmania : 1-2 business days. Additional 5-6 business days for delivery to rural properties.

Freight & handling (Shipping) charges for the Frame :

• Queensland : $67

• NSW : $69

• Victoria : $81

• ACT : $88

• South Australia : $100

• Western Australia : $130

• Northern Territory : $202

• Tasmania : $120

Orders under AU $20 (small items) shipping cost is AU $4.50 with tracking.

The shipping cost for food tray, bag and cushion is $15 for national wide in Australia

Please note that we do not ship to PO Boxes.